KAWA is a platform that connects businesses or individuals in need of delivery services with a network of local carriers or logistics companies to facilitate efficient and timely last-mile deliveries.

KAWA carefully selects logistics partners based on their reliability, track record, delivery capabilities, and adherence to quality standards. Partners undergo a thorough vetting process to ensure they meet KAWA's requirements.

KAWA can handle a wide range of deliveries, including packages, documents, groceries, e-commerce orders, food deliveries, and more. Whether it's business-to-business (B2B) or business-to-consumer (B2C) deliveries, KAWA can accommodate various needs.

Placing a delivery request is simple. You can either use our web application or mobile app to enter the pickup and delivery addresses, package details, and any specific requirements. KAWA will then match your request with an available logistics partner in the area.

Delivery costs are typically calculated based on factors such as distance, package dimensions, weight, urgency, and any additional services required (e.g., same-day delivery or special handling). Kawa will provide you with a transparent and competitive pricing structure.

Our platform allows you to track your delivery in real-time. Once your delivery is assigned to a logistics partner, you will receive tracking information to monitor the progress of your shipment until it reaches its destination.

In case of any issues or delays, you can contact our customer support team. They will assist you in resolving the problem and provide regular updates until the delivery is completed successfully.

Depending on the logistics partner and the type of shipment. It is advisable to check the carrier before selecting to use them regarding their insurance policy and coverage details.

Yes, we can accommodate same-day or time-sensitive deliveries. When placing your delivery request, you can specify the desired delivery time window, and then we will match it with an appropriate logistics partner.

Yes, KAWA aims to provide its services in multiple locations. However, the availability may vary depending on the coverage area and the logistics partners operating in each region. It is recommended to check KAWA's website or contact customer support for specific service areas. We currently operate in Lagos, Ibadan and Port-harcourt.